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  • Vizitarea site-ului www.saimara.ro si cumpararea produselor vandute prin intermediul acestui site implica acceptarea acestor termeni si conditii. Se recomanda citirea cu atentie a acestora.
  • Site-ul www.saimara.ro este proprietatea societatii Saimara Bio s.r.l., cu sediul social in Herneacova, 289 judetul Timis, CUI RO26619486 si numar de inregistrare la Registrul Comertului J35/387/2010.
  • Saimara Bio s.r.l. isi asuma dreptul de a efectua modificari ale acestor termeni si conditii, fara o notificare prealabila.

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  • Prin termenul Societate intelegem Saimara Bio s.r.l., care este administratorul acestui site.
  • Prin termenul Client intelegem orice persoana juridica sau fizica care plaseaza o comanda prin intermediul site-ului www.saimara.ro.
  • Termenul Continut se refera la toate informatiile si imaginile care se gasesc pe site-ul www.saimara.ro.
  • Prin termenii \"site\", \"site-ul\" si \"acest site\" intelegem magazinul virtual www.saimara.ro.

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Intregul continut al site-ului este proprietatea SC Saimara Bio s.r.l. si a furnizorilor/partenerilor sai. Orice reproducere a continutului fara acordul Societatii este interzisa si se pedepseste conform legilor in vigore.

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  • SC Saimara Bio s.r.l. este inregistrata in Registrul de Evidenta a Prelucarilor de Date cu Caracter Personal cu nr. 17546.
  • Informatiile cu caracter personal din formularul de comanda for fi folosite de catre Societate pentru prelucrarea si confirmarea comenzilor, livrarea produselor comandate, prezentarea de oferte promotionale, anuntarea promotiilor in curs, comert cu amanuntul prin corespondenta, mesaje publicitare, efectuarea de statistici, etc.
  • Societatea se obliga sa nu faca public sau sa vanda baza de date continand datele personale ale clientilor.
  • Clientii sunt obligati sa furnizeze informatiile cu caracter personal intrucat acestea sunt necesare facturarii si livrarii. Refuzul dvs. determina neonorarea comenzii
  • Conform Legii nr. 677/2001, beneficiati de dreptul de acces, de interventie asupra datelor, dreptul de a nu fi supus unei decizii individuale si dreptul de a va adresa justitiei. Totodata, aveti dreptul sa va impotriviti prelucrarii propriilor date personale si sa solicitati stergerea acestora.Pentru exercitarea acestor drepturi, va puteti adresa cu o cerere scrisa, datata si semnata pe adresa info @ saimara.ro sau prin posta pe adresa societatii noastre.
  • Societatea garanteaza securitatea si confidentialitatea datelor gazduite si transmise prin sistemul sau informatic. Societatea nu isi asuma insa responsabilitatea pentru pierderile de informatii cauzate de orice erore sau defectiuni ale softului utilizat pentru realizarea si gazduirea site-ul si nici nu garanteaza faptul ca site-ul, serverul sau serverele, sau mailurile expediate de www.saimara.ro nu contin virusi sau alte componente daunatoare. De asemenea, Societatea nu raspunde pentru defectiunile care pericliteaza securitatea serverului pe care este gazduit site-ul.

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  • In situatia in care consideram ca aceasta obligatie nu este respectata de catre clienti, ne rezervam dreptul sa le blocam accesul, pe perioada determinata sau nedeterminata, la utilizarea serviciului fara nici o notificare prealabila.
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  • Abonarea si dezabonarea la newsletterul distribuit de site-ul www.saimara.ro este gratuita si voluntara, si implica acceptarea termenilor de utilizare.
  • Mesajele nu sunt nesolicitate si oricand va puteti dezabona urmand instructiunile din partea de jos a fiecarui e-mail.
  • Mesajele trimise respecta legea Comertului Electronic in ceea ce priveste comunicarea comerciala asa cum este ea stipulata de legislatia romaneasca si internationala.
  • Abonatii newsletter-ului www.saimara.ro pot retrimite aceste comunicari comerciale si altor persoane, pe raspunderea lor, si in conditiile in care nu au modificat nici structura si nici continutul mesajelor respective.
  • www.saimara.ro isi rezerva dreptul de a restrictiona accesul oricarui abonat la newsletter, daca considera ca abonatul respectiv nu respecta prevederile prezentului document.

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  • Comentarii/opiniile clientilor vor fi afisate in urma aprobarii acestora de catre administratorul site-ului. Ne rezervam dreptul de a publica doar comentariile de la clientii care au plasat comenzi pe site-ul nostru si numai pentru produsele cumparate.
  • Continutul acestora nu trebuie sa fie obscen, amenintator, defaimator, sa contina virusi, nu trebuie sa tulbure in nici un fel viata privata a altor persoane si nici sa incalce drepturile de proprietate intelectuala. De asemenea, nu trebuie sa contina texte vizand diverse campanii de promovare, scrisori in lant, mail-uri in masa sau orice alta forma de spam.
  • Societatea are dreptul (dar nu si obligatia) de a sterge orice astfel de continuturi identificate pe site.
  • Societatea nu-si asuma responsabilitatea si nu va putea fi obligata la nici un fel de despagubiri pentru daunele produse de astfel de comunicari.
  • Persoanele care vor utiliza o adresa falsa de e-mail sau vor transmite mesaje electronice sau orice alte comunicari in numele unei alte persoane fizice sau juridice sau in numele oricarei alte entitati vor fi sanctionate in conformitate cu legile in vigoare.
  • Ne rezervam dreptul de a utiliza parerile clientilor (total sau partial) in materialele noastre de marketing. Acestea pot include marketing in online, e-mail, etc.

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  • Site-ul este specializat in vanzarea produselor pentru aromaterapie.
  • Se recomanda citirea cu atentie a etichetei produselor.
  • Toate informatiile de pe site au scop informativ si nu substituie sfaturile si prescriptiile medicului sau a oricarui personal medical specializat.
  • Va rugam sa cititi eticheta produsului, instructiunile de pe fiecare produs inainte de a folosi produsul.

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  • Societatea isi stabileste singura regulamentele concursurilor si promotiile pe care le organizeaza. Aceste regulamente sunt aduse la cunostiinta eventualilor partecipanti prin intermediul site-ului si prin orice mijloc legal il va considera necesar.
  • De promotii beneficiaza doar acele comenzi care respecta intocmai regulamentul promotiei.
  • De asemenea, promotiile se aplica comenzilor inregistrate pe site-ul societatii in perioda de timp in care promotia este valida.
  • Toate promotiile se desfasoara in limita stocului disponibil. Promotiile nu sunt cumulabile cu alte oferte/vouchere. Din acest motiv, in perioda promotiilor voucherele de reducere vor fi dezactivate. Dupa perioada de reduceri, voucherele vor fi reactivate si vor putea fi folosite pana la data cand expira.
  • Produsele cumparate la lichidarile de stoc nu se pot returna.

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  • Termenul de livrare al produselor cumparate pe site se incadreaza intre 1/2 zile lucratoare, din momentul plasarii comenzii.
  • Societatea isi rezerva dreptul de a mari timpul de livrare in cazul in care produsele nu sunt in stoc.
  • Societatea se descarca de riscurile si responsabilitatile asociate cu bunurile comercializate, in momentul predarii acestora catre societatea de curierat cu care Societatea colaboreaza.
  • Proprietatea asupra bunurilor comandate va fi trasferata la momentul efectuarii platii de catre Client.
  • Plata produselor se poate face ramburs (numerar la curier sau la posta), transfer bancar (OP/Internet Banking) sau cu cardul bancar pe site.
  • Societatea isi rezerva dreptul de a nu expedia comenzile clientilor care in trecut nu au ridicat comenzile efectuate cauzandu-i astfel prejudicii financiare. Expedierea comenzii se va face doar daca consumatorul plateste in avans valoarea comenzii.
  • Pentru mai multe detalii viziteaza pagina Cum Cumpar - Livrare

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  • Conform OUG 34/2014, orice client, persoana fizica, are dreptul sa returneze produsele cumparate in termen de 14 zile calendaristice de la primirea acestuia, fara penalitati si fara invocarea unui motiv. Intentia de a se retrage din contractul la distanta trebuie comunicata catre Saimara Bio s.r.l. prin email la info @ saimara. ro sau prin posta (notificarea semnata si datata trebuie expediata la adresa: str. Vasile Alecsandri 5 Timisoara).
  • Nu se accepta retur produsele:
    1) care sunt susceptibile a se deteriora sau a expira rapid (art. 16, lit.d);
    2) produse sigilate care nu pot fi returnate din motive de protectie a sanatatii sau din motive de igiena si care au fost desigilate de consumator (art 16, lit.e)
  • Sc Saimara Bio s.r.l. se obliga sa restituie clientului contravaloarea produselor returnate, care respecta conditiile de mai sus (produsele trebuie sa fie in ambalajul original, cu toate accesoriile aferente, fara urme de uzura sau consum, cu etichetele intacte), in termen de maxim 14 zile de la data denuntarii, prin transfer bancar, in contul specificat de client.
  • Important: Produsul cumparat trebuie returnat nefolosit, in ambalajul original, nedeteriorat, pe cheltuiala clientului, prin curier rapid. Societatea se oblige sa inapoieze contravaloarea produsului in termen de 14 de zile de la data primirii cereri in scris si a produsului returnat la adresa specificata mai sus.
  • Daca se returneaza un produs dintr-o comanda care a beneficiat de un produs cadou, iar valoarea produselor nereturnate este mai mica decat valoarea minima mentionata in campanie pentru a primi produsul cadou, clientul este obligat sa restituie si produsul cadou. Acesta trebuie returnat in ambalajul original, nedeteriorat, nedesfacut. In cazul in care produsul cadou nu poate fi returnat deoarece a fost desfacut sau din alte motive, cumparatorul se obliga sa plateasca contravaloarea produsului cadou.

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  • Odata cu lansarea comenzii, clientul accepta fara obiectii conditiile si termenii de utilizare. Valoarea acestora echivaleaza cu un contract incheiat intre societate si client.
  • Daca oricare dintre clauzele de mai sus va fi gasita nula sau nevalida, indiferent de cauza, aceasta clauza nu va afecta valabilitatea celorlalte clauze.

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  • Nu vom fi raspunzatori pentru orice fel de prejudiciu (direct, indirect, accidental sau nu) ce rezulta din folosirea sau din incapacitatea de a folosi informatiile prezentate pe site, orice tip de erori sau omisiuni in continut care pot conduce la orice fel pierderi.
  • Societatea nu garanteaza disponibilitatea in stoc a produselor de pe site, motiv pentru care Societatea va avea dreptul de a nu livra partial sau integral acele comenzii in cazul in care produsele ce lipsesc din stoc nu sunt disponibile pentru ca nu mai apar in oferta furnizorului sau din motive precum epuizarea editiei, etc. In cazul in care plata s-a facut in avans, clientii vor avea dreptul de a primii inapoi banii platiti pentru produsele respective. In toate cazurile in care produsele nu se pot livra, clientul va putea cere doar returnarea imediata a sumelor incasate deja de Societate dar nu si alte despagubiri.
  • Valoarea maxima a obligatiilor Societatii, fata de orice client in cazul nelivrarii sau a livrarii necorespunzatoare, este valoarea sumelor incasate de Societate de la acest client.
  • In eventualitatea in care pretul produsului sau unele caracteristici ale acestuia au fost gresit introduse in baza noastra de date sau afisate gresit, iar livrarea nu s-a efectuat inca, Societatea isi aloca dreptul de a anula livrarea respectivului produs si de a anunta clientul in cel mai scurt timp despre eroarea aparuta.
  • Societatea nu isi asuma responsabilitatea pentru pozele produselor de pe site. Unele imagini care sunt prezentate pe site pot fi cu titlu de exemplu, iar produsele efectiv livrate pot diferi de imagini din cauze precum modificarea design-ului, etc.

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  • Orice litigiu aparut intre clienti si Societate se va rezolva pe cale amiabila.
  • In cazul in care partile nu au reusit stingerea conflictului pe cale amiabila, competenta revine instantelor judecatoresti competente.

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